Privacy Policy


Fireplace Mantels 123 understands that your privacy is of utmost concern. To protect your privacy, we’ve established the following guidelines and practices regarding you, your information, and usage.
 

Information Collection and Use

In order to provide you with our services and/or products, it is necessary to obtain relevant information about you. Additional information is collected so that we can keep you updated on new services and/or products of special interest to you.
 

Address Information

Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the sole benefit of Fireplace Mantels 123 to send information to customers about orders, about our company, and to send promotional material from some of our partners. This information is also used for billing and to contact you when necessary.
 
Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences.
Customer information is considered to be an asset of Fireplace Mantels 123 and as such may be transferred to another company as part of an acquisition of Fireplace Mantels 123.

Information Sharing and Disclosure

We do not share personal information about you with other people or nonaffiliated businesses/companies except to provide you with specific products and/or services you have requested or under the following circumstances:
 
Products or Service Requests - If you submit a request for a product or service via www.fireplacemantels123.com, we will share the personal information contained in your request form. Our business partners may contact you based on the information you provided to us, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of an internal company. If one of our partners contacts you by telephone and you do not wish to be contacted again by that business regarding that specific inquiry, make a request to that partner not to contact you again.

Vendors - We sometimes disclose the information we collect to companies that host certain services for us such as marketing distribution services on our behalf. These vendors only have access to personal information needed to perform their functions, and may not share your personal information or use it for any other purpose. These companies are subject to confidentiality agreements with us and other legal restrictions that prohibit them from using the information except to market the specified Fireplace Mantels 123 affiliated products and/or services.

As Permitted by Law - We may be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Business Transfer - As is the case with any business, it is possible that Fireplace Mantels 123 in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Fireplace Mantels 123, but would continue to be bound by this privacy Policy unless you consent otherwise.

Surveys

In our surveys we ask for contact information (typically an email address) and demographic information (for example, zip code, age, or income level). We use this information to send promotional material about Fireplace Mantels 123 products and/or services.

Contests

In the event of a contest you will be asked for contact information (typically an email address) and demographic information (for example, zip code, age, or income level). We use this information to send promotional material about Fireplace Mantels 123 products and/or services. We may also send this information to our partners. If we intend to send contact information to partners, we will note this in the contest.

Third Party Links

This Privacy Policy applies to all information that you provide to Fireplace Mantels 123. However, when you visit websites to which Fireplace Mantels 123 provides a link, keep in mind you will be interacting with a third party that operates under its own privacy and security policy. If you choose to obtain certain services through a third party site, the data collected by the third party is governed by that third party's privacy policy. A third party site will also have its own policy regarding the use of cookies and clear gifs. We encourage you to review the privacy policies of any other service provider from whom you request services.

If Fireplace Mantels 123 receives personal information from a third party that is not in conjunction with a service offered on our site, the use and disclosure of such information is governed by the agreement (if any) between Fireplace Mantels 123 and such third party.

Advertisements & Pop Up Windows

On occasion, you may receive advertisements for Fireplace Mantels 123 from third parties. For instance, when visiting a third party website, you may receive a "pop up" window advertising Fireplace Mantels 123 and/or Fireplace Mantels 123 related products and/or services. Please note that such advertisements are served by the third party website that you have visited and are not controlled by Fireplace Mantels 123 In addition, such advertisements may be placed by third party ad servers or ad networks.

Anti-Spam Policy

You will not receive Fireplace Mantels 123 email communications unless you submit your email address to us and register to receive them. Additionally, you may also receive emails that advertise Fireplace Mantels 123 and/or Fireplace Mantels 123 services/products from third party publishers. We have established necessary ground rules for dealing with third party email services to ensure that Fireplace Mantels 123 advertisements are not sent out through a "Spam" mailing -- ensuring that our offers are sent only to those individuals who have given their permission to the third party email service to receive email communications. If any third party email publisher refuses to abide by Fireplace Mantels 123’s anti-Spam policy, we will not use that publisher's services. If you want to stop receiving emails from a third party, you should follow the opt-out instructions included in the third party email so that you will not be included in any future mailings. An "unsubscribe" link should appear within or at the top or bottom of the email you received.

Cookies and IP Addresses

To serve you faster and with better quality, we use "cookies" technology. "Cookies" are small files of data that reside on your computer and allow us to recognize you as a Fireplace Mantels 123 member/customer if you return to the website using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Fireplace Mantels 123 account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

We also use longer-lasting cookies to display your e mail address on our sign-in form, so that you don't have to retype that information each time when you log in to your Fireplace Mantels 123 account. In addition, we may use cookies to process our other programs, described in Section C below. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by Fireplace Mantels 123 We may, however, share cookie information regarding whether or not a certain user is already registered with Fireplace Mantels 123 with certain merchants with whom we have a co-marketing relationship.

Opting-Out

You may register to receive communications from us directly on our website or through a third party. Upon registering, we will periodically send you newsletters and other e-mails featuring special and exclusive offers, promotions and other members-only benefits. If you no longer wish to receive these communications, please let us know by sending an email to Fireplace Mantels 123 Customer Service. Our email database is updated continually. However, you may continue to receive email communications from us up to ten business days from the time we receive your unsubscribe request. Please note that Fireplace Mantels 123 can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications. Also, please note that if you enter into a transaction through our website, we may send you a thank you notice, ask for a satisfaction rating, request a testimonial and give you periodic product reminders as part of your service.

Privacy Policy Changes

If changes are made to the Fireplace Mantels 123 privacy policy, we will post them on our site(s) to make users aware of what the changes a. A User is bound by any minor changes to the policy when she or he uses the site after those changes have been posted. If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection we will notify by posting a notice on our Web site for 30 days.

Children's Privacy

You must be at least 18 years old to use this website. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the services offered on our website only in conjunction with your parents or guardians.




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1. Service
Customer service is our #1 priority. Have any questions? Call us toll free anytime at 800.421.3760 or just email us.

Satisfied customers are our top goal! That's why we get an "A" from the Better Business Bureau.


2. Selection

We have the best selection at the lowest prices on the Web! If you find a lower price online, we'll match it and beat it by 10%. We Guarantee It!

3. Security

We don't store your credit card or payment information so it can't be stolen from our site. Our site is monitored by Trustwave to insure that our security efforts are up to dat.e



Read what some of our customers have said:

"My mantel arrived today. It's beautiful! I would expect a mantel of this quality to cost hundreds more.
- Laura, Richmond VA

"I am very pleased with my new wrought iron firelplace screen. I shopped around, and you're the best."
- Wayne, Nebraska

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